Thank you for trusting Moon Art Innovations Private Limited ("Pinnaya," "we," "our," or "us"). Protecting your privacy and data security are core to our mission. This Privacy Policy explains how we collect, use, share, and store information when you use Pinnaya.
1. Information We Collect
Information You Provide:
- Account details (name, email, phone, photos, preferences, bio)
- Identity proofs and verification selfies
- Communications and messages
- Payment and billing data (via PCI DSS compliant processors)
LinkedIn & Social Media Data:
With your consent, we may collect basic profile, professional history, and verified email from LinkedIn to pre-populate your profile and verify credentials. We do not access your connections or private messages.
Automatic Collection:
- Usage data (interactions, clicks, timestamps)
- Device data (IP, model, OS, browser)
- Location (approximate, with permission)
2. How We Use Your Information
We use your information to:
- Verify identity and reduce fraud
- Facilitate matchmaking and connections
- Provide customer support
- Improve and personalize the Service
- Communicate updates, events, and promotions
- Ensure safety and enforce our policies
3. Data Sharing & Disclosure
We never sell your data. We may share information only in these limited circumstances:
- With your matches: As you control via progressive disclosure
- Service providers: Payment processors, verification services, hosting (all under strict agreements)
- Legal compliance: When required by law or to protect rights and safety
- Business transfers: In case of merger or acquisition
4. Data Security
We implement industry-standard security measures including AES-256 encryption, secure data centers, regular audits, and access controls. However, no method is 100% secure.
5. Your Rights
You have the right to:
- Access your data
- Correct inaccuracies
- Delete your account
- Object to processing
- Data portability
- Withdraw consent
6. Data Retention
We retain your data as long as your account is active or as needed to provide services. After deletion, we may retain some information for legal, safety, or fraud prevention purposes.
7. Contact Us
For privacy questions or to exercise your rights, contact us at: care@pinnaya.com